There seems to be so many sources out there, I've found picking one almost impossible.

For the last few years I've been using Google Alerts for updates which has worked well for me. Setting keyword searches and getting the best results delivered to my email every week. 

I'm looking forward to hearing what others use as i feel i might be missing out on some newer ideas. 

​@PeterMc ​@JohnDod I feel like the most important thing to find out what’s going on in XM is to keep our ears to the ground about what customers seem to be prioritizing in terms of their experience, best practices, etc. Especially with so much upheaval in the public sector, I’ve been in listening mode to follow what people are saying to us, and what the zeitgeist is. Nontraditional sources like Reddit can be valuable for this.