Employee Experience | XM Community
Skip to main content

Employee Experience

Discuss EX product solutions, best practices, & more

673 Topics
JuanBotta
Qualtrics Employee
JuanBottaQualtrics Employee
published in EX News
📰 March XM Insider: Employee Experience

What’s New X4 2024 Agenda for Salt Lake City is Now Live!The X4 2024 agenda features 7 tracks, 50+ speakers from world-class brands and mainstage conversations with Michelle Obama, Dwyane Wade, Lindsey Vonn, and more. Plan your X4 experience in Salt Lake City today. See the agenda. Get the Help You Need in the Customer Success HubAll of Qualtrics’ resources are now available all in one place: the Customer Success Hub! The Hub is an always-on, one-stop shop to make it easy for you to manage your license, grow your Qualtrics expertise, connect with your account team, and much more! Access your Hub. AI Impact in the Global Workplace: Qualtrics StudyGlobal study by Qualtrics unveils optimism and concern about AI in the workplace from employees and customers. Balancing tech benefits and human ethics is key. Learn more. Take Your Skills to the Next Level with Qualtrics CertificationsElevate your XM proficiency with Qualtrics Certifications in key experience domains. Master tools, gain recogn

1201
IRENDONJLL0
QPN Level 3 ●●●
JuanBotta
Qualtrics Employee
JuanBottaQualtrics Employee
published in EX News
📰 February XM Insider: Employee Experience

What’s New Driving HR Impact: Building an EX Center of ExcellenceDiscover how an XM CoE can transform your business—drive superior experiences for customers and employees. Dive in for key strategies. Read more! Collaborate with other HR professionals online in the XM CommunityJoin our free Community by becoming a member! Ask questions, get help, access our Rank and Rewards program, and gain direct access to Qualtrics product leaders. Join now! Curated Help Available in the Customer Success HubAll of Qualtrics’ resources are now available all in one place: the Customer Success Hub! The Hub is an always-on, one-stop shop to make it easy for you to manage your license, grow your Qualtrics expertise, connect with your account team, and much more! Explore your Hub. Register for X4 2024Registration is still live for X4 in Salt Lake City! Join 10,000 XM professionals for three days of product training, keynote speakers, and concerts, and more. Reserve your ticket now before they get sold out.

930
JuanBotta
Qualtrics Employee
ManfredBM
Level 5 ●●●●●
ManfredBMLevel 5 ●●●●●
asked in Employee Engagement
Filter - EX Heat Map Widget

Hi,I’m using the Heat Map Widget on my EX Pulse Dashboard.We have meanwhile several waves of feedback.The ‘breakout’ columns of the Heat Map Widget respect the page filter (e.g. data source = May wave). The first column (comparison column) does not respect the page filter. This leads to the situation, that the results across ALL WAVES are displayed in the first column.The explanation text in the widget configuration window states that this is “intended behaviour” (=all data sources will be used).My question:Is there any way to filter the Heat Map Widget by the data source?I only want the data from the May wave to be used in this widget.  Using the widget filter didn’t work either …Thanks!Manfred  

101
J
Level 4 ●●●●
J
Jessica Karina
asked in Employee Engagement
Experience with Text iQ and Sentiment Analysis

Hi everyone,I’d like to hear about your experiences using Qualtrics' Text iQ for analyzing open-ended responses. In our case, we rely heavily on comments as one of our richest sources of qualitative insights.Has the built-in sentiment analysis been sufficient for your needs? Or have you found it necessary to complement it with external tools or manual coding to get a more complete understanding of the data?Any examples or suggestions would be greatly appreciated!Thanks in advance.

112
kgillis
Level 5 ●●●●●
Livia B
Level 3 ●●●
Livia BLevel 3 ●●●
asked in Employee Engagement
Cant see translated labels in Dashboard, evemif they are visible in the file for translation

Hi team,  We added a translation of labels in our EX Engagement Dashboard, and it only took partially the name of sources in the translation. Even if we see in the file all translated fields, they dont reflect in the dashboard.We tried uploading the file more times, but it doesnt refresh the data. Is there some advice for this?  Thank you Livia B

40
Livia B
Level 3 ●●●
A
asavd
posted in Employee Lifecycle
JSON Files for Candidate Experience Surveys

Hello Everyone,  I wanted to see if any of you have any JSON files you’d be willing to share for candidate experience surveys. I was trying to curate a base topic model to start working off and if anyone wants to share and discuss I’d be happy to share what I’ve come up with as well.   

110
A
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Employee Engagement
Manage multiple open question in a EX survey

Hi everyone!I’m working on an EX engagement survey that includes a large number of open-ended questions — 33 in total — and I’m looking for the best way to analyze and display this data in a Qualtrics dashboard.Previously, we had a simple setup with: A response ticker A word cloud An emotion distribution in a pizza widget This worked fine when we had only a few open text questions. But now, with so many, we've hit the widget limit in Qualtrics, and it's no longer practical to create separate visualizations for each question. On top of that, I feel this approach doesn't provide deep insights — it’s more of a visual placeholder than a useful analysis tool.I’m wondering if anyone here has faced a similar challenge and could share: How you handled large volumes of open-text responses in your dashboards Any best practices or creative ways to summarize, group, or analyze the comments Tips for making the dashboard more insightful and action-oriented, rather than just showing raw or su

303
J
Level 4 ●●●●
P
Level 2 ●●
Paula_978Level 2 ●●
asked in Employee Engagement
User permission to view EX dashboard

Hello!I have been using Qualtrics for many EX projects during the past years, and have always been involved with allocating dashboard permissions to users. This is the first time I experience the problem below:When I try to restrict the dashboard data for a user based on a filter (based on the company name, which is mapped as multi-answer in the dashboard), I can't find the company that I am searching for. I am sure that there are over 100 responses from that company (I can see them both in the dashboard and in stats IQ). And yes, I updated both the metadata and the invited counts recently. Has anyone else experienced this? Did you find a solution?Thank you! 

100
P
Level 2 ●●
YenMejia_Voce
QPN Level 4 ●●●●
YenMejia_VoceQPN Level 4 ●●●●
asked in Employee Engagement
Question about displaying consolidated comments in TextiQ (Engagement project with multiple data sources)

Hi community,I have a specific question regarding the use of TextiQ in an Engagement project.Currently, this project does not have its own responses, but it is connected to 4 different data sources, each with its own TextiQ configured.My goal is to display, in this consolidated dashboard, the TextiQ bubble widget and the comment summaries widget, showing the consolidated comments from all 4 sources.According to the support documentation, there should be no limitations for this type of setup, but in my case, it’s not working as expected. Has anyone experienced something similar or knows what I should take into account to get these widgets to work properly in this scenario?Thanks in advance for any guidance you can share.

201
J
K
Level 1 ●
KJK_14Level 1 ●
asked in Employee Lifecycle
Javascript to Subtract Up to 3 Points on Item for Minimum Value of "0"

Good Morning, You Lovely People! I have a Lifecycle survey where I want to have an overall “score” (raw number - not a %) calculated based on the items selected in the survey.The maximum/”perfect” score is 30 There are 8 questions - each with different values (3 answer options or 5 answer options) 7 of the questions are straightforward (A = 5, B = 4, etc.) However: On one of the questions - there are 17 possible answers I want to have the system *subtract* a point for each item selected - subtracting up to 3 points for a minimum value of “0” So: Max Score for the question is 3 Minimum score is 0 If 1 item is selected: Subtract 1 point If 3 items selected: Subtract 3 points If 4 or more items selected: Subtract 3 points I added custom javascript (mentioned below) and included it as an embedded data field in the flow before the questions.Unfortunately - it’s not working the way I want it to.So now - I’m wondering if such a thing is possible *or* if I’d need to think of a diffe

80
K
Level 1 ●
PeeyushBansal
Level 6 ●●●●●●
PeeyushBansalLevel 6 ●●●●●●
asked in Employee Engagement
Showing context of question as tool tip

I am looking for best pracises and code to show context of question. For example Question text is : How would you rate your engagement level? Context “Engagement is broad term and depend on various factors happines……………………...” I want to show context as tool tip and should work well on all devices. Can you share how it can be done?

262
C
Level 5 ●●●●●
YenMejia_Voce
QPN Level 4 ●●●●
YenMejia_VoceQPN Level 4 ●●●●
asked in Employee Engagement
Data Source as Breakdown in a Heatmap

Hi everyone,Is there a way to add data sources or existing comparisons as a breakdown in a heatmap, so they are displayed directly in comparison to the overall total?My goal is not to view each data source as a separate comparison, but rather to show the general result with a breakdown by each data source.For example: display the overall total with a breakdown by Data Source, and see that values as columns: "Data Source 1", "Data Source 2", and "Data Source 3".Is it possible to configure it this way?Thanks in advance!

50
YenMejia_Voce
QPN Level 4 ●●●●
A
Apollonia Goll
asked in Employee Engagement
Customize "Retake survey" message

How can I customize the “Retake Survey” message?  

1247
M
Level 2 ●●
S
Level 1 ●
Space - the final frontierLevel 1 ●
asked in Employee Engagement
Dashboard: Avoid shortening question wording in e.g. question list widget

Hi,I’ve set up several Dashboards and in all of them in e.g. the question list widget the question wordings will automatically shorted with “...” at the end. Is there a possibility to get rid of that automatism? There must be a solution because today I saw a dashboard, where even wordings in multiple lines (5 lines!) where completely displayed.Thx

393
J
Level 4 ●●●●
PeeyushBansal
Level 6 ●●●●●●
PeeyushBansalLevel 6 ●●●●●●
asked in Employee Engagement
Integration with workday

Does someone have used workflows to fetch data in Qualtrics from Workday for the distribution? How have you setup this integration?

240
PeeyushBansal
Level 6 ●●●●●●
D
detrheim
posted in Employee Engagement
Ability to Custom Sort Heatmaps (Feature Improvement Suggestion)

It would be great if there was the ability to custom sort the order of the breakout displayed on the heatmap.  For example, we often like to use the heatmap feature to look at how the different tenure groups compare when responding to employee engagement questions.  After speaking with a Qualtrics support representative, the only option they have found is to relabel each of these groups with a letter in front of them, so they are sorted alphabetically (A - 3 to 6 months, B - 6 to 12 months, etc.).  Adding a letter in front seems like a clunky workaround and would much rather be able to customize the order instead.   

272
AlonsoC
Administrator
M
mayurschittaragi
asked in Employee Engagement
How to add an "import date" metadata field to employee data when importing them into EX Directory

Hi everyone,My organization has an automation that imports new employees into the directory on a daily schedule.I would like to add a metadata field to each employee record that includes the date their data was imported into the Qualtrics directory.Unfortunately, I haven't been able to achieve this using the workflow tasks. Is there an alternative method to do this without editing the source file from which we import the employee data?Thank you in advance for your help!

393
M
D
Level 1 ●
DaniNLevel 1 ●
asked in Employee Engagement
Exporting Scorecard widget to XLSX format

Hi All,I am wondering if any of you have tried to adjust the layout/formatting of the Excel export of a Scorecard widget in EE Dashboard?Currently, when you export the scorecard widget to Excel, the output file is uninviting. Without a doubt it does contain all the necessary data, but I would love to add custom color coding to the template, format the headers, columns width ect. So that the users in my organization can download a nice looking report when exporting the widget, instead of manually adjusting it each time the scorecard is downloaded.Are you aware if such idea could be achieved? I would appreciate very much your experience on this topic.

241
E
Level 2 ●●
V
Vripley
asked in Employee Engagement
Trend Over TIme

Does anyone have experience with how to show a trend over time with comparisons. We want to show how a location did the past few years in the same category. 

322
vgayraud
QPN Level 6 ●●●●●●
M
MarissaBrownCR
asked in Employee Lifecycle
Triggers Based Off Incomplete Surveys

What are people using to trigger workflows for people who DID NOT complete a survey? I mean fully not completed, didn’t click in - not incomplete.For example, we want our HRBP’s to be notified 30 days after an onboarding survey was sent out, regardless of if an employee completed the survey. I have set up the workflow for those who did complete the survey, but I have been told nothing can be triggered to those who did not complete the survey.Does anyone have a workaround within Qualtrics? I’m sure our HRIS can do this from a hire date trigger, but looking to have this come from Qualtrics.

150
M
M
Level 2 ●●
MaggieGentryLevel 2 ●●
asked in Employee Engagement
Question and Block Preview Different From Survey Preview

I have a survey with CSS added into the “Look & Feel” portion. It adds a line before the last option (“Other, please specify: “).In the question preview AND the block preview, this displays perfectly. However, in the survey preview the line is missing.I have tried rebuilding both the question and the block to no avail. Single choice questions in another block work, so unsure about the cause. I tested on both Edge & Chrome and I cleared my cache / cookies. There is no specific HTML in the question.Does anyone know what could be causing this / how I would fix it? Thank you!Survey Preview:  Block Preview:  

402
M
Level 2 ●●
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Employee Engagement
Show respondent just once in dashboard

If you have a dashboard with multiple data sources, where a given respondent can have responded 0 to many times across the data sources, is it possible to somehow set a filter that only shows the respondent one time in a widget?

334
JesperAndersen
QPN Level 4 ●●●●
D
Level 2 ●●
dmckiernanLevel 2 ●●
asked in Employee Engagement
Remove error.svg from authenticator message

I found help on managing text that is shown for authenticator errors, but I also want to remove the error.svg (red exclamation point).  Can anyone tell me how to do this/share CSS or javascript to do it?  

243
D
Level 2 ●●
S
ScottP
asked in Employee Engagement
Response rates for both Email and Anonymous link particiapants

Hi Guys,I have a large survey going out right now where 10% of the respondents will be using a QR code to access the survey (through an anonymous link with an Authenticator). I want to be able to count the number of people who have used the QR Code in an EX widget somehow.I thought I could maybe use the Q_EE_ANON field and look for people who have it set to 1.Any thoughts on how to do this would be greatly appreciated.Scott

290
S
J
jamie_crites
asked in Employee 360
Missing Self-Reflection

Has anyone had any issues with the self-reflection being available for some subjects, but not others? This is a relatively new problem we’ve come across, and it’s sadly really impacting our users’ ability to utilize their 360s. In the screenshot below you’ll see there’s no available self-reflection. I can verify that on the back end of things as well. Additionally, I verified that self-reflection is turned on within the project.  

140
J

Motivational Playlist

Terms & Conditions